Disclosure statement
Understanding our services and how we work with you.
Our promise
Find the right deal for you
- We'll compare 20+ banks and lenders
- No fees* for you, we're paid by the lender
- The power to negotiate discounts.
*There may be times when a financial adviser charges a fee.
Save you time
- We'll compare the market for you
- Expert research to find you the right loan
- Do all the legwork for your application
Keep it simple
- No jargon! Everything explained simply
- We work for you, not the banks or shareholders
- Make moving in and out a breeze
Help you get covered
- Connect you with home and contents insurance
- Life insurance and income protection for unexpected situations
Help you grow
- Put a plan in place for the future
- Achieve your goals today
- Provide solutions for all your needs
You're in good hands
We work in your best interests
We are your personal bank manager.
We're not a bank, nor are we owned by one
Proudly owner operated.
We are a member of the largest financial group in New Zealand.
With over 1200 advisers across the country.
Advisors who work for you.
Access to over 20+ banks and lenders all in one place.
How we will work together
1. First chat
We get to know you, and ensure you know what we do and how we do it. We'll talk about what you are trying to do, your goals and ambitions, and whether we can help you.
2. Understand your situation
We'll gather information from you including family details, income and assets and other financial information.
3. Research and recommend
We'll research the market and ensure our recommendation is the most competitive solution for you, and best suits your needs.
4. Lodge your application
We'll work with you and the lender, and do the legwork to get you pre approved.
5. Approval moment & protection
Congratulations! This is what we live for. Now you know what you can afford and have the thumbs up from your lender for what you need, when you need it. We'll confirm the details with you. We will also see if we can help you get protection for your home and loved ones should anything go wrong.
6. Settlement process & being together for the long haul.
We'll also be there for you during the settlement process to keep an eye on it all and let you know everything has gone smoothly. This is just the beginning of our partnership. It's our ambition to help your financial future thrive. We'll be in regular contact with you to check in and review any changes to your situation.
Everything taken care of.
Make sure your loved ones and lifestyle are protected
Insurance for your lifestyle:
- Health
- Mortgage protection
- Income protection
- Trauma cover
- Total and permanent disability
- Life
Insurance for your stuff:
- Car + asset insurance
- Home and contents
- Investment properties
Get the right loan to give you the money you need
- Home loans
- Investment loans
- Refinance
- Commercial loans
- Car loans
- Personal loans
- Business loans
- Equipment loans
- Construction loans
Plan for the future you want
What else can we help you with?
- KiwiSaver
- UK pension transfers
- Currency exchange
Disclosure guide.
Here is some key information you need to know to help you understand what type of advice we are able to give you, so that you can make an informed and confident choice when engaging with us.
Details about us
We are Financial Advisers. We give advice on behalf of a Financial Advice Provider. Our details are set out below.
Name of Financial Advice Provider: Good Money Limited
Trading as: Good Money Limited
FSPR Number: 629270
Phone: 027 375 3363
Email: gareth@gmoney.co.nz
Website: https://www.gmoney.co.nz/
Licensing information
We operate under a current licence issued by the Financial Markets Authority in the name of: GOOD MONEY LIMITED
FSPR Number: 629270
Nature and scope of advice
The information below will help you understand what type of advice will be provided.
Our duties
We are bound by and support the duties set out in the Financial Markets Conduct Act 2013. These duties are:
- Meet the standards of competence, knowledge, and skill set out in the code of conduct.
- Give priority to the client's interests.
- Exercise care, diligence, and skill.
- Meet the standards of ethical behaviour, conduct, and client care set out in the code of conduct.
Services we provide
We will help you choose a loan that is suitable for your purpose from a panel of lenders (see below). Once we have chosen a lender and loan terms that are suitable for you, we will help you to obtain an approval.
Banks and lenders we use
We source loans from a panel of approved lenders. The current lenders we can use are:
- ANZ
- Westpac
- BNZ
- ASB
- ASAP Finance Limited
- Avanti Finance
- Cressida
- DBR
- First Mortgage Trust
- Heartland Bank
- Liberty Financial
- NZCU
- RESIMAC
- SBS Bank
- SELECT
- Southern Cross
- Sovereign
- The Co-operative Bank
- TSB
- Zip Business
- Basecorp Finance
- CFML
Products we provide
The types of financial advice products we can give advice on are:
- Home Loans
- Investment Loans
- Construction Loans
What else we can offer
We can help you with other services through our referral partners
- Tower - F&G Asset Finance
- PROSPA
- UK Pension Transfers
- XE Money
We are unable to offer legal or tax advice and recommend you consult your solicitor or accountant for this. Any advice we give in relation to KiwiSaver withdrawal for a first home purchase is limited to factual information on what can be withdrawn and the process for this, and does not extend to whether or not this is in your best interests. Please consult an investment adviser for advice on retirement savings.
Fees and expenses
Generally we won't charge you any fees for the financial advice we provide to you. This is possible because, on settlement of a loan, we usually receive commission from the lender. Any exceptions to this general position are explained below.
We may charge you a one-off fee if the following occurs:
(a) When we don't receive commission from the lender:
If you request that we provide financial advice and we do not receive a commission from the lender, we may charge you a one-off fee. Any such fee would be agreed and authorised by you in writing before we complete the services, and would be based on an estimate of the time spent providing the advice.
(This may arise in the rare event that you request that we provide services in relation to either a product that is offered by a lender that we do not hold an accreditation with, or a product that is outside my usual arrangements with my product providers).
(b) When we have to repay commission to the lender:
If a lender requires that we repay commission within 28 months of settlement of your loan, we may charge you a one-off fee. Any such fee would be no more than $2,500 (plus GST) and would be calculated based on a rate of $250 (plus GST) per hour of our time spent providing financial advice to you in connection with the applicable loan. The fee we charge you will not exceed the amount of commission we have to repay to the lender.
You will be invoiced for any one-off fee and will be given 30 days to make payment.
Conflicts of interest
Commission
On settlement of a mortgage we usually receive commission from the applicable product provider. The commission is generally of an upfront nature but may also include a trail commission. We also receive a fixed rate roll over fee from some product providers if we assist in refixing your loan.
We manage these conflicts of interest by:
- Always recommending the best product for your purpose regardless of the type and amount of commission we will receive.
- Ensuring the amount of any loan is in accordance with your identified needs.
- Providing you with the below table showing commission rates and types by product provider
The commission we receive on loans is calculated as a percentage of the loan.
As soon as we know the type of loan and amount we are putting in place, and that it has been accepted by the lender, we will let you know the amount and frequency of the commission received.
We can also receive a referral fee or commission if we refer you to our referral partners.
Privacy policy & security
We will collect personal information in accordance with my Privacy Policy. We regard client confidentiality as of paramount importance. We will not disclose any confidential information obtained from or about you to any other person, except in accordance with my Privacy Policy. The platform we use is secure and run on Amazon Web Services.
Complaints process
If you have a complaint about my financial advice or service we gave you, you need to tell me about it. You can contact my internal complaints service by phoning, or emailing me using the heading Complaint - (Your Name). Please set out the nature of your complaint, and the resolution you are seeking. We will acknowledge receipt of this within 24 hours. We will then record your complaint in our Complaints Register and will work with you to resolve your complaint. We may want to meet with you to better understand your issues. We will provide an answer to you within 7 working days of receiving your complaint. If we cannot agree on a resolution you can refer your complaint to our external dispute resolution service. This service is independent and will cost you nothing and will assist us to resolve things with you. Details of this service are:
Insurance & Financial Services Ombudsman Scheme
Availability of information
This information can be provided in hardcopy upon your request.